Terms of sale

1. Who you buy from

Seyell AB, organisation number 559608-5166, registered in Karlskrona, Sweden. Contact: hello@seyell.com. Full company details are on company. These terms apply to purchases by consumers. If you buy for your business, write to us first.

2. Prices and how a purchase is agreed

Prices are in Swedish kronor including 25% VAT.

You buy by sending us a purchase request through the site. A request is not an order and does not form a contract. The contract between you and Seyell AB is formed when we confirm by email that the piece is available and at what price (for a headboard, also the measurements). Until then no contract exists. In the same message we email you a secure payment link (Stripe). Nothing is paid when you send a request; the piece is yours once you have paid. If a piece has been sold or we cannot supply it, we tell you without delay and nothing is owed.

3. The goods

Pieces in the collection are second-hand and restored. Their condition, and what was kept, repaired and replaced, is described on each piece page. Honest wear and patina are described as such and are not faults; the piece is sold as described. A designer is named only where the evidence supports it; “attributed to” means the evidence is partial. Headboards are made to measure, to the height you give us.

4. Delivery

A piece from the collection is dispatched within four weeks of payment. Headboards are made to order; allow six weeks from payment. In Sweden we deliver by furniture courier, wrapped, insured and carried in; the delivery price is stated in the confirmation. The goods remain at our risk until they are delivered to you. See delivery.

5. Right to cancel

You may cancel within 14 days of receiving the goods, without giving a reason, under the Distance Contracts Act (lagen om distansavtal och avtal utanför affärslokaler, 2 kap. 10 §). It covers pieces from the collection. The exception is made-to-measure headboards, made to the customer’s own specification (2 kap. 11 §). You pay the cost of returning the goods. The full information and the model withdrawal form are on cancel a purchase; see also returns.

6. Complaints

Under the Consumer Sales Act (konsumentköplagen) you can complain about a fault that existed when you received the goods for up to three years. Tell us within a reasonable time of noticing it; two months is always reasonable. Write to hello@seyell.com. Second-hand pieces are assessed against how we described them and what can be expected of goods of their age; wear that is described on the piece page is not a fault.

7. Disputes

If we cannot agree, you can take the matter to the National Board for Consumer Disputes, Allmänna reklamationsnämnden (ARN), Box 174, 101 23 Stockholm, arn.se.

If you live in another EU country, the European Consumer Centre in your country can help with a cross-border complaint. You can also go to a general court.

8. Governing law

Swedish law applies. If you are a consumer in another country, you keep the mandatory consumer protection of the country where you live.